Store Policy: Bold Look Head Wraps
Returns & Exchanges
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
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Timeframe: Items must be returned or exchanged within 30 days of the original purchase date.
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Condition: To be eligible for a return, items must be unworn, unwashed, and in the same condition that you received them, with all original tags attached.
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Non-Returnable Items: Final sale items, perishable goods, and personal care products (e.g., earrings or beauty products) cannot be returned.
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Refunds: Once we receive and inspect your item, we will process your refund to the original method of payment within 5-7 business days.
Shipping & Delivery
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Processing Time: Orders are typically processed and shipped within 1-5 business days.
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Shipping Rates: Flat-rate shipping applies to all domestic orders.
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Tracking: You will receive a confirmation email with a tracking number once your order has been dispatched.
Payments
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We accept all major credit cards (Visa, Mastercard, and American Express), PayPal, digital wallets like Apple Pay and Google Pay, and buy now pay later options such as Affirm.
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All transactions are encrypted and secure.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us from our Wix website visa Chat or Contact Us feature within 48 hours of delivery. We will arrange for a replacement or a full refund at no additional cost to you.
Privacy Policy
Your privacy is important to us. We only collect the information necessary to process your orders and improve your shopping experience. We will never sell your personal data to third parties.